The VA Office of Inspector General released its report on mismanagement and the backlog of cases at the Philadelphia VA Regional Office (VARO).

Representative Charlie Dent (PA-15) responded to the contents of the report with the following statement:

“This report affirms the reprehensible and utterly disturbing allegations that have clearly plagued the Philadelphia VARO for far too long.  The VA Office of Inspector General’s (VA OIG) findings read like a case-study of what not to do when it comes to providing essential services to our veterans, maintaining the trust of the public, and creating an environment that deals with its problems proactively and transparently.  The degree of gross mismanagement, lack of accountability, and fear of reprisal that has evidently become ingrained in the culture of the Philly VARO exemplifies an appalling disregard for the real-life consequences unnecessarily suffered by thousands of our veterans.

“I commend the VA OIG for the thorough, sound investigation they conducted into these matters and appreciate the recommendations that they laid out as reasonable proposals to address these issues going forward.  The tragic reality is that many of these issues remain unaddressed and are not unique to the Philadelphia VARO.  As Chairman of the House Appropriations Military Construction and Veterans Affairs Subcommittee, I am firmly committed to working with both the VA and the VA OIG to ensure that these findings lead to actionable, lasting reforms.  Our veterans and their beneficiaries are far more than a name on a piece of mail, and they deserve much better.”


NOTE: Representative Dent serves as the Chairman of the House Appropriations Subcommittee on Military Construction, Veterans Affairs and Related Agencies.  During a recent hearing before the Subcommittee, Deputy Inspector General for the VA, Richard J. Griffin, highlighted the problems in Philadelphia stating, “Frankly it was a problem that just kept growing.  Every time we went back there, more issues were put on our plate.”  A full video of the hearing can be viewed here.